Privacy Policy
Last updated: February 2026
Overview
Woven ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our personal CRM application.
Information We Collect
Account Information
When you create an account, we collect:
- Email address
- Name
- Password (stored securely using industry-standard hashing)
User Content
We store the data you create within Woven, including:
- People (contacts) and their associated information
- Projects and related details
- Records (interactions and notes)
- Tags and organizational data
- Files you upload
Usage Data
We may collect basic usage information to improve our service, such as:
- Login timestamps
- Feature usage patterns (aggregated)
- Error logs for debugging
How We Use Your Information
We use your information to:
- Provide and maintain the Woven service
- Authenticate your account and protect your data
- Send important service updates (e.g., security notices)
- Improve the application based on usage patterns
- Respond to support requests
Data Storage and Security
Your data is stored securely on servers we control. We implement industry-standard security measures including:
- Encryption of data in transit (HTTPS/TLS)
- Secure password hashing (bcrypt)
- Session-based authentication with secure cookies
- Regular security updates and monitoring
Data Sharing
We do not sell your data. We do not share your personal information with third parties except:
- When required by law
- To protect our rights or safety
- With your explicit consent
Your Rights
You have the right to:
- Access your data at any time through the application
- Export your data in a portable format
- Delete your account and all associated data
- Correct any inaccurate information
Data Retention
We retain your data for as long as your account is active. If you delete your account, we will delete your data within 30 days, except where we are required to retain it for legal purposes.
Cookies
We use essential cookies for authentication (session cookies). We do not use tracking cookies or third-party analytics cookies.
Children's Privacy
Woven is not intended for use by children under 13. We do not knowingly collect information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through the application.
Contact Us
If you have questions about this Privacy Policy or your data, please contact us at: